- Why did you choose this response time?
- How would you prioritize this case and why?
- Have you had cases like this before? If yes, how have you responded? What was the outcome?
- What more do you need to know? How will you acquire this information?
- What will your response to this referral look like?
- You call Deepak and ask for permission to speak with Leela at her school
- Deepak refuses to grant permission